This policy explains what information JetDrop Taxi collects when you visit jetdroptaxi.in or book a taxi with us, and how we use it.
Information we collect
When you request a booking or fare estimate, we collect the details you enter:
- Your name, mobile number and email address
- Pickup and drop locations, travel date and time
- Vehicle type and trip type (one way or round trip)
We also collect basic usage data automatically, such as pages visited, device type and approximate location, through cookies and analytics tools.
How we use your information
- To confirm your booking and assign a driver and vehicle
- To contact you by phone, WhatsApp, SMS or email about your trip
- To share your name, mobile number and pickup details with the assigned driver
- To answer your questions and handle complaints
- To measure and improve our website and advertising
We do not sell your personal information.
Where your information goes
We use trusted services to run our website and bookings:
- WhatsApp: booking requests open in WhatsApp so we can confirm your trip.
- Telegram: booking details are sent to our private Telegram account so we can respond quickly.
- Google Firebase: booking and enquiry details are stored securely so we can manage them.
- Google Analytics and Google Ads: these use cookies to understand how visitors use the site and to measure the performance of our ads.
These services process data under their own privacy policies.
Cookies
Our website uses cookies for analytics and advertising. You can block or delete cookies in your browser settings. The site will still work for booking.
How long we keep your information
We keep booking details only as long as needed to provide the service, handle disputes and meet legal or tax requirements. After that, we delete them.
Your rights
You can ask us to show, correct or delete the personal information we hold about you, or withdraw your consent to be contacted. Contact us using the details below and we will respond within a reasonable time.
Security
We take reasonable steps to protect your information. No website or online service is completely secure, so we cannot guarantee absolute security.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page with the date it was updated.
Contact and grievances
For any privacy question or complaint, contact the Grievance Officer (owner, JetDrop Taxi):
Thondi, Ramanathapuram, Tamil Nadu 623409
Phone / WhatsApp: +91 78456 24876
Email: booking@jetdroptaxi.in
